I activated a Berlin 2019 Viewer Pass, and then purchased a Berlin 2019 Viewer Pass +3. Can I activate the Viewer Pass +3 to get the included Souvenir Tokens?
No. Only one Viewer Pass can be activated on a CS:GO account. Additional Viewer Passes can be traded or sold on the Steam Community Market.
Can I activate more than one Berlin 2019 Viewer Pass?
No. You can only activate one Berlin 2019 Viewer Pass on your CS:GO account.
How do I upgrade my Berlin 2019 Event Coin?
You can upgrade your event coin by activating your pass, completing Pick'Em challenges, and by watching live matches throughout the Major. Complete eight challenges to upgrade your coin from Bronze to Silver. Complete twelve challenges to upgrade your coin from Silver to Gold. If you complete all sixteen challenges, you'll upgrade your coin to Diamond! Each time you upgrade your coin, you'll get a Souvenir Token.
How do I get Souvenir Tokens?
There are three ways to get Souvenir Tokens: Purchase the "Viewer Pass +3" to start with 3 Souvenir Tokens; Complete challenges to upgrade your coin and earn up to 3 Souvenir Tokens; or purchase Souvenir Tokens directly once you have an activated Viewer Pass.
How many Souvenir Tokens can I earn with the Berlin 2019 Viewer Pass?
You can earn up to three Souvenir Tokens, one each time your Berlin 2019 Event Coin is upgraded. You can redeem your Souvenir Tokens immediately on any completed match, or hold on to them and make your decision before September 30th.
How do I redeem a Souvenir Token for a Souvenir Package?
You can redeem a Souvenir Token by inspecting your Berlin 2019 Event Coin and visiting the Match Lister. From there, you can select any completed match to redeem it for a Souvenir Package. The souvenir you receive will feature a player who was MVP in one of the rounds in that match.
How much time do I have to redeem Souvenir Tokens for Souvenir Packages?
Souvenir Tokens can be redeemed until September 30th.
How do I participate in the Pick'Em Challenge?
The Pick'Em Challenge is part of the Berlin 2019 Viewer Pass and unlocks after your Viewer Pass has been purchased.
How do I complete challenges in the Pick'Em game?
To complete challenges in the Pick'Em game and earn progress toward upgrading your coin, you'll have to make a certain number of correct picks for each stage. In the Challengers and Legends stages, you'll have to pick five out of the nine results correctly. You can complete up to three challenges for the Champions stage: set up your bracket and correctly pick at least two of the winning Quarterfinalists, at least one winning Semi-Finalist, and the winner of the Grand Final.
Can I submit picks for the Pick'Em Challenge after a stage has begun?
No. After a stage has begun picks can no longer be made for that stage. The Challenger's Stage begins August 23rd, the Legends Stage begins August 28th, and the Champions Stage begins September 5th. Get your picks in early!
How do I get credit for watching a match?
To get credit for watching a match during a particular event stage, first you'll need to make sure that you are either logged into Steam and watching on
Steam.tv, watching in-client via GOTV, or watching on Twitch with a
linked Steam Account. Then, all you need to do is watch most of the rounds of a live match. You can check back later in the day to confirm that you've received credit for watching.
How do I complete missions?
After you activate your Berlin 2019 Viewer Pass, you'll have access to a mission on each Active Duty map (Dust II, Mirage, Inferno, Train, Nuke, Overpass, and Vertigo). To complete your mission, win at least 10 rounds in a single Competitive match. There's no partial credit, you'll have to complete the mission in a single attempt.